Licensed, Insured & Inspected!
Delivery & Set-Up:
Texas Jump-n-Splash will deliver, set up, and take down the equipment
We deliver in the Greater Houston area
Our staff is professional, courteous, and wears company uniform & ID badge.
Q. How much room do I need to set up?
A. You will need a minimum of a 5 ft. perimeter surrounding the bounce area. It MUST be level and clear of rocks, sticks, roots, and any other obstructions, as this could potentially puncture the inflatable bounce house!
For example, a 15′ x 15′ bounce house would need at least a 20′ x 20′ area.
Q. How does the bounce house stay inflated?
A. The bounce house stays inflated with a fully enclosed blower motor unit that MUST STAY ON the entire time it is being used. The blower unit must be within 50 feet of an electrical outlet unless a generator is used.
Reservation/Cancellation Questions:
Q. How Do I Make a Reservation?
A. Simple! Call 832-228-4164 or visit our website @ www.texasjumpnsplash.com for availability, and we will help you choose which inflatable would be the most fun for your event or party!
Q. Is there a deposit required?
A. Yes, a $50 deposit is required on all units. We need only know the date, time, and location of your event and the inflatable(s) you prefer. We collect payment the day of the event/party before we set up.
Q. Do you only rent out your inflatables during the weekend? What about the holidays?
A. We understand that most of our business occurs during the weekend, but we are open to delivering during the week and on holidays as well. Contact us to find out!
Q. What are your set-up/pick-up times?
A. Unlike other companies, our equipment is available for ALL DAY RENTALS and not for 1 – 4 Hours so that you can enjoy more! Our drop-off window is between 8 a.m. and 11 a.m., and our pick-up window begins at 6 p.m. the same day. Please ask us about our overnight rentals.
Q. What forms of payment do you accept?
A. For your convenience, we accept cash, credit cards (Visa, MasterCard, Discover, and American Express), money orders, and PayPal. Unfortunately, we cannot accept personal checks at this time.
Q. Do you charge sales tax?
A. Yes. We must charge sales tax on all orders unless you are tax-exempt. (documentation is required for all tax-exempt organizations)
Q. Do I need to be home when you deliver?
A. If alternate arrangements are made, you will not need to be there. Any adult is permitted to make payment and/or assume the responsibility of the rental by signing our rental contract. In addition, we review all safety measures with the adult present. It is important to expect us on time, as we may have deliveries to make on the other side of town after you, and we will be unable to return if no adults are present when we arrive to deliver.
Q. What is your weather policy, and what happens in case of rain, cold temperatures, or high winds?
A. You may cancel or reschedule a reservation for any reason. Please note: we cannot issue credits or refunds AFTER our representative delivers the moonwalk to your event. We will issue you a credit for the total amount you paid towards your reservation, including the $50.00 deposit, valid for a rescheduled event up to one year from the original reservation date. Sometimes situations are beyond our control, and we can assist you based on your situation.
WARNING: INFLATABLE UNITS MUST NEVER BE USED WHEN WET INSIDE (except for water slides) and/or WHEN WINDS ARE 15MPH OR MORE. Inflatables become very slippery and dangerous when wet. In these situations, the inflatable unit MUST be evacuated and deflated until the winds die down and/or the rain stops. Once the storm passes, re-inflate the unit and dry off the inside before using it again.
Equipment Cleanliness & Safety:
Q. How safe are your inflatables?
A. Our moonwalks are constructed with quality and safety in mind. All of our units have a safety entrance/exit ramp for your protection and emergency exit flaps in the roof. Each unit comprises only the best commercial grade 18 to 21 oz. vinyl, with double and, in some cases, quadruple stitching. All of the materials used to build moonwalks are fire retardant. The windows of the bounces are made of specially designed mesh netting, which allows for easy viewing and added security. Our delivery representative will provide the recommended guidelines for safe use and a maximum number of children allowed to use the inflatable at any time. Our staff is S.I.O.T.O. Certified, where SAFETY is always first!
Q: Are the inflatables clean?
A: Yes, very! We use MATT-KLEEN disinfectants to clean and sanitize our inflatables after every rental. As we clean them, we also do a thorough safety check so that each customer gets their inflatable in a pristine and safe condition. Q: What happens if we spill on the units?
A: We ask that customers provide garbage cans near the inflatable to prevent messes. If a spill is made, the customer MUST clean it immediately using cleaning supplies, such as 409. This excludes Silly String, Which is NOT allowed in our equipment! If Silly String is used in or on an inflatable unit, permanent and irreversible damage WILL occur, and the renter is responsible for up to 150% of the replacement cost of the unit!
Q: Can we tape signs on the unit?
A: No. Duct tape, masking tape, or tape of any kind is not allowed on inflatables! If game and ticket signs are needed (Bounce Around Inflatables does not supply these signs), they must be placed on a chair, table, box, or on a board hammered into the ground, NOT ON THE INFLATABLE. If a tape is used, the customer will be charged a cleaning fee of $50 per game. Make your next event a memorable one!
Q. How many children can use the jump safely?
A. Most of our jumps accommodate 8 to 10 children under twelve. The older and larger the occupants are, the greater the risk of overcrowding and injury. We recommend no more than 4 to 6 teenagers and less than 5 adults per unit. All bouncers are equipped with stepping platforms for easy access into the unit. PLEASE supervise your guests, particularly young children, to ensure their safety and a good time. No food items, shoes, sharp or pointed items, or silly string should be allowed in any unit. Use common sense; DO NOT DEFLATE the unit while children jump inside! In case of any malfunction, exit the unit immediately and call us for advice or technical assistance.
Q. Do you have Insurance?
A. Yes. Please see our Certificate of Liability Insurance under the Insurance tab.
Concessions:
Q. How do I get more supplies for the Concession Machine?
A. If you need additional supplies after you have made a reservation, please call us at 832-643-2428 or reply to your confirmation email asking to add additional supplies.
If you book your order online, you will receive supplies for 60 servings. Additional supplies cost between $5.00 and $10.00.
Q. Are your machines clean?
A. We clean our machines thoroughly after every event; our goal is to provide clean and safe fun! We use MATT-KLEEN disinfectants to clean our machines!
Q. Are there any instructions on how to operate concession machines?
A. Our delivery supervisor will give you a crash course on how to use your rented concession machine.
Parks & Non-Profit Organizations:
*CAUTION: Park Security can shut your inflatables down if you do not get explicit permission in advance for your inflatable setup.
Q. Do You deliver your inflatables and party rentals to a public park?
A. Most parks require an insurance policy of up to $1 million. You will need to schedule your party with the Parks and Recreation Department. They will need our insurance policy listing them as an additional insured. Every park has a different way of being listed, so find out this information and get their fax or email address. After you have made a reservation with us and paid a deposit, let us know where to send our insurance form and the appropriate information to be listed.
Q. If there is no electricity, how do you set up your equipment?
A. If your area is close to an electrical outlet and you have permission to use it, we will use their outlet. If there is no outlet, you will have to rent a generator. The best thing is to first check with the park where you are having your party.
Q. Do you service Non-Profit organizations?
A. Absolutely! We love to work with non-profit organizations such as schools, places of worship, hospitals, etc. We require proper documentation; please email or fax it to us. Your organization may qualify for a discount of up to 20%! Ask us for further details!
Do you still have a question? Call or Write: info@texasjumpnsplash.com (832) 228-4164
Texas Jump-n-Splash will deliver, set up, and take down the equipment
We deliver in the Greater Houston area
Our staff is professional, courteous, and wears company uniform & ID badge.
Q. How much room do I need to set up?
A. You will need a minimum of a 5 ft. perimeter surrounding the bounce area. It MUST be level and clear of rocks, sticks, roots, and any other obstructions, as this could potentially puncture the inflatable bounce house!
For example, a 15′ x 15′ bounce house would need at least a 20′ x 20′ area.
Q. How does the bounce house stay inflated?
A. The bounce house stays inflated with a fully enclosed blower motor unit that MUST STAY ON the entire time it is being used. The blower unit must be within 50 feet of an electrical outlet unless a generator is used.
Reservation/Cancellation Questions:
Q. How Do I Make a Reservation?
A. Simple! Call 832-228-4164 or visit our website @ www.texasjumpnsplash.com for availability, and we will help you choose which inflatable would be the most fun for your event or party!
Q. Is there a deposit required?
A. Yes, a $50 deposit is required on all units. We need only know the date, time, and location of your event and the inflatable(s) you prefer. We collect payment the day of the event/party before we set up.
Q. Do you only rent out your inflatables during the weekend? What about the holidays?
A. We understand that most of our business occurs during the weekend, but we are open to delivering during the week and on holidays as well. Contact us to find out!
Q. What are your set-up/pick-up times?
A. Unlike other companies, our equipment is available for ALL DAY RENTALS and not for 1 – 4 Hours so that you can enjoy more! Our drop-off window is between 8 a.m. and 11 a.m., and our pick-up window begins at 6 p.m. the same day. Please ask us about our overnight rentals.
Q. What forms of payment do you accept?
A. For your convenience, we accept cash, credit cards (Visa, MasterCard, Discover, and American Express), money orders, and PayPal. Unfortunately, we cannot accept personal checks at this time.
Q. Do you charge sales tax?
A. Yes. We must charge sales tax on all orders unless you are tax-exempt. (documentation is required for all tax-exempt organizations)
Q. Do I need to be home when you deliver?
A. If alternate arrangements are made, you will not need to be there. Any adult is permitted to make payment and/or assume the responsibility of the rental by signing our rental contract. In addition, we review all safety measures with the adult present. It is important to expect us on time, as we may have deliveries to make on the other side of town after you, and we will be unable to return if no adults are present when we arrive to deliver.
Q. What is your weather policy, and what happens in case of rain, cold temperatures, or high winds?
A. You may cancel or reschedule a reservation for any reason. Please note: we cannot issue credits or refunds AFTER our representative delivers the moonwalk to your event. We will issue you a credit for the total amount you paid towards your reservation, including the $50.00 deposit, valid for a rescheduled event up to one year from the original reservation date. Sometimes situations are beyond our control, and we can assist you based on your situation.
WARNING: INFLATABLE UNITS MUST NEVER BE USED WHEN WET INSIDE (except for water slides) and/or WHEN WINDS ARE 15MPH OR MORE. Inflatables become very slippery and dangerous when wet. In these situations, the inflatable unit MUST be evacuated and deflated until the winds die down and/or the rain stops. Once the storm passes, re-inflate the unit and dry off the inside before using it again.
Equipment Cleanliness & Safety:
Q. How safe are your inflatables?
A. Our moonwalks are constructed with quality and safety in mind. All of our units have a safety entrance/exit ramp for your protection and emergency exit flaps in the roof. Each unit comprises only the best commercial grade 18 to 21 oz. vinyl, with double and, in some cases, quadruple stitching. All of the materials used to build moonwalks are fire retardant. The windows of the bounces are made of specially designed mesh netting, which allows for easy viewing and added security. Our delivery representative will provide the recommended guidelines for safe use and a maximum number of children allowed to use the inflatable at any time. Our staff is S.I.O.T.O. Certified, where SAFETY is always first!
Q: Are the inflatables clean?
A: Yes, very! We use MATT-KLEEN disinfectants to clean and sanitize our inflatables after every rental. As we clean them, we also do a thorough safety check so that each customer gets their inflatable in a pristine and safe condition. Q: What happens if we spill on the units?
A: We ask that customers provide garbage cans near the inflatable to prevent messes. If a spill is made, the customer MUST clean it immediately using cleaning supplies, such as 409. This excludes Silly String, Which is NOT allowed in our equipment! If Silly String is used in or on an inflatable unit, permanent and irreversible damage WILL occur, and the renter is responsible for up to 150% of the replacement cost of the unit!
Q: Can we tape signs on the unit?
A: No. Duct tape, masking tape, or tape of any kind is not allowed on inflatables! If game and ticket signs are needed (Bounce Around Inflatables does not supply these signs), they must be placed on a chair, table, box, or on a board hammered into the ground, NOT ON THE INFLATABLE. If a tape is used, the customer will be charged a cleaning fee of $50 per game. Make your next event a memorable one!
Q. How many children can use the jump safely?
A. Most of our jumps accommodate 8 to 10 children under twelve. The older and larger the occupants are, the greater the risk of overcrowding and injury. We recommend no more than 4 to 6 teenagers and less than 5 adults per unit. All bouncers are equipped with stepping platforms for easy access into the unit. PLEASE supervise your guests, particularly young children, to ensure their safety and a good time. No food items, shoes, sharp or pointed items, or silly string should be allowed in any unit. Use common sense; DO NOT DEFLATE the unit while children jump inside! In case of any malfunction, exit the unit immediately and call us for advice or technical assistance.
Q. Do you have Insurance?
A. Yes. Please see our Certificate of Liability Insurance under the Insurance tab.
Concessions:
Q. How do I get more supplies for the Concession Machine?
A. If you need additional supplies after you have made a reservation, please call us at 832-643-2428 or reply to your confirmation email asking to add additional supplies.
If you book your order online, you will receive supplies for 60 servings. Additional supplies cost between $5.00 and $10.00.
Q. Are your machines clean?
A. We clean our machines thoroughly after every event; our goal is to provide clean and safe fun! We use MATT-KLEEN disinfectants to clean our machines!
Q. Are there any instructions on how to operate concession machines?
A. Our delivery supervisor will give you a crash course on how to use your rented concession machine.
Parks & Non-Profit Organizations:
*CAUTION: Park Security can shut your inflatables down if you do not get explicit permission in advance for your inflatable setup.
Q. Do You deliver your inflatables and party rentals to a public park?
A. Most parks require an insurance policy of up to $1 million. You will need to schedule your party with the Parks and Recreation Department. They will need our insurance policy listing them as an additional insured. Every park has a different way of being listed, so find out this information and get their fax or email address. After you have made a reservation with us and paid a deposit, let us know where to send our insurance form and the appropriate information to be listed.
Q. If there is no electricity, how do you set up your equipment?
A. If your area is close to an electrical outlet and you have permission to use it, we will use their outlet. If there is no outlet, you will have to rent a generator. The best thing is to first check with the park where you are having your party.
Q. Do you service Non-Profit organizations?
A. Absolutely! We love to work with non-profit organizations such as schools, places of worship, hospitals, etc. We require proper documentation; please email or fax it to us. Your organization may qualify for a discount of up to 20%! Ask us for further details!
Do you still have a question? Call or Write: info@texasjumpnsplash.com (832) 228-4164